Training and Consulting on Workplace Culture

Workshops 

We offer customized, data-driven workshops that apply social science to communication issues in the workplace. Our training uses clear, everyday language, draws on current and real-world examples, and leverages active learning and data analysis.

Managing Communication is leadership communication training for executive and managerial teams. Addressing the communication challenges that come with supervising people, it helps managers and executives better understand the ways that language can lead to issues with employee motivation, engagement, and retention.  

Office Talk and Aligning Your Speech with Your Values address issues of diversity and inclusion, along with the unconscious bias that is expressed and reinforced through language.

Office Talk is designed to bypass stress responses and train people to recognize bias in their everyday interactions. Through exercises and small-group interactions, participants build an analytical toolkit that they can apply immediately.

Aligning Your Speech with Your Values has been designed for colleges and universities, and draws upon extensive experience teaching and researching within academia.

For people who have taken Office Talk and want to learn more, we offer our intermediate workshop, Addressing Bias in the Workplace. For companies that want to train people on best practices in hiring, we offer Avoiding Bias in Hiring. And in Inclusive Communication, we train communications teams on how to create appropriate internal and external materials.

And for people who interact with clients or co-workers from another culture, we offer Secret Culture Clashes. In this workshop, participants learn the hidden rules of conversations, how people with different Communication Profiles may have conflicting expectations, and the problems that can arise from these culture clashes.

Interested in learning more? Contact us to set up a free, no-obligation consultation.

 

Consulting

We offer a range of consulting services to help you solve or, even better, prevent problems in your workplace culture. We specialize in issues of diversity & inclusion. Our customized consulting packages can help you build the kind of inclusive environment that lets you attract and retain a diverse workforce.

Do you want insights into how engaged your employees feel, or if there are hidden problems with unfairness (one of the top reasons for churn and attrition)? We offer Rapid Ethnographic Assessments of both present and past employees that let you know what is and isn't working at your company.

Are your meetings going as well as you would like? We can analyze your current meeting formats and structures and help you optimize them for improved (and streamlined) communication.

We can run bias and inclusion reviews for your internal and external materials, such as websites, handbooks, and advertisements. We'll help you ensure that you're sending the message you want to send.

We can also help with language optimization for company interactions with clients and customers.

Consulting packages can be bundled with workshops. Services that complement our workshops include:

• On-site office hours
• Anonymized online Q&As
• Collaborative development of “bias interrupters,” such as recruitment protocols,
evaluation protocols, and engagement enhancers.